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FAQ's

 

The following are some of the most frequently asked questions by our clients just before getting started. Didn't find your question? Click here to ask us directly.


FAQ's for Most Common Questions

As a customer of E-SHIPPER will I be able to track all my shipments in real-time?

Does E-SHIPPER allow me to get online quotes?

Can E-SHIPPER be integrated into my shopping cart system?

How soon after I sign up can I begin actually shipping?

Do I need to have high speed Internet access to utilize E-SHIPPER?

What are the requirements needed to utilize E-SHIPPER?

Are there any monthly fees or any other hidden fees associated with being an E-SHIPPER member?

How much time will it take me to learn how to use E-SHIPPER?

Does E-SHIPPER offer warehousing and fulfillment services as well?

Can more than one person be processing shipments at the same time?

Does E-SHIPPER allow me to keep an address book for my regular customers?

Can E-SHIPPER import address lists for large distributions?

Can E-SHIPPER keep track of my inventory of items and update the totals when items are shipped?


As a customer of E-SHIPPER will I be able to track all my shipments in real-time?

Absolutely, your shipments are traceable every step of the way through your online control panel.


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Does E-SHIPPER allow me to get online quotes?

Yes you can get instant quotes for any type of shipment whether it is courier, air freight, trucking or expedited service.



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Can E-SHIPPER be integrated into my shopping cart system?

E-SHIPPER can be integrated with almost any electronic infrastructure available today.



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How soon after I sign up can I begin actually shipping?

You can begin shipping immediately.



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Do I need to have high speed Internet access to utilize E-SHIPPER?

No a regular dial modem connection (56k) will work just fine.



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What are the requirements needed to utilize E-SHIPPER?

You will need Internet Access, Computer with minimal system requirements (486 or higher), Internet Explorer Browser (version 6 or higher) - free download available from our site, Adobe Reader (version 6 or higher) - free download available from our site



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Are there any monthly fees or any other hidden fees associated with being an E-SHIPPER member?

There are no other fees whatsoever!!



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How much time will it take me to learn how to use E-SHIPPER?

E-SHIPPER is designed to be user friendly and can be learned very quickly even if you have very basic computer skills. Basically E-SHIPPER is as easy to use as it is to compose and send an email. Even a child could use it.



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Does E-SHIPPER offer warehousing and fulfillment services as well?

Yes we can warehouse your stock, pick and pack your products and fulfill your orders direct from our facility. This can be integrated with your online website or existing call center order taking infrastructure. Through your online control panel you will have visibility into all of your shipping, tracking and inventory in real-time.



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Can more than one person be processing shipments at the same time?

Yes you can have as many people as you like on the system at the same time.



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Does E-SHIPPER allow me to keep an address book for my regular customers?

Yes you can keep a database of regular customers in your address book to save time in retyping the same address information day after day. Larger lists can be easily imported into the system.



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Can E-SHIPPER import address lists for large distributions?

Yes you can run your large distributions through E-SHIPPER as easy as 1-2-3!



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Can E-SHIPPER keep track of my inventory of items and update the totals when items are shipped?

E-SHIPPER can keep track of your inventory and update all totals in the database using the add-on Procurement module.



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